Care and Repairs

CARE

Our best recommendation for the proper cleaning of your leather bag is to take it to a trusted leather cleaner.  Below are a few general guidelines. 

Repeated WATER exposure can stretch leather. If your bag does get wet, let it dry at room temperature. Direct heat (like a blow drier) strips the leather of its natural oils which leads to cracks. In the unfortunate event of leather drying/cracking, replenish oils by applying a high-quality conditioner.  

Most persistent stains will come off with a little soap and water. 

If you decide to use a leather protector/care/conditioner/soap, test an inconspicuous area first. 

Red wine or ink stains should be looked at by a professional sooner than later (so that the stain has less time to set in.)

REPAIRS

We guarantee each Jo product and will cover the cost of structural repairs or anything that may be the result of manufacturing defects. Please email info@johandbags with images and a description of the damage.