Returns and Exchanges

RETURNS and EXCHANGES

If you would like to return or exchange your purchased item, please email info@johandbags.com with your order number and we will email you a return label. Only full priced items can be returned.  ALL SALE ITEMS AND MONOGRAMMED ITEMS ARE A FINAL SALE. Returned merchandise must be unworn, unused and in original condition.

For Domestic Orders:  No fees will be charged for exchanges. A $10 restocking fee will apply to all returns. Refunds and exchanges are processed within 7 to 10 days once received.

For International Orders:  A $30 shipping and restocking fee will apply for all returns and exchanges.

ORDERS

Orders ship within 1-2 business days. Free Shipping includes ground service. For faster shipping please select the 2-day shipping option at checkout.  

Please contact customer service at info@johandbags.com with any additional questions.   We respond to all messages within one business day.